How it works

Your chatbot, tailored to you.

It knows your business. With your own data.

The user scans the QR code, opens the page, and starts talking to your chatbot.

Scan the QR

The customer scans the QR code you show them with their phone.

Your page opens

They are taken to your chatbot’s page.

They enter the PIN

The customer enters the PIN you gave them and safely accesses your chatbot.

The conversation begins

The chatbot replies instantly, answers questions and helps the customer find what they need.

Benefits

Chatbot benefits

Why choose your own, tailored chatbot?

Personalized experience

It’s not generic AI — it’s yours, with your own data.

24/7 availability

Users can access the chatbot anytime.

Speed

Instant service, no waiting.

Large data volume

Pulls answers from many files and sources.

Conversation memory

Remembers the conversation history for more natural interactions.

Subscription model

Simple cost, no development investment.

Data

Large data volume

niboto is not limited to one or two pages. It searches your entire knowledge base — from dozens or even thousands of pages — and gives you one clear, consolidated answer.

  • • It combines information from many files at once.
  • • It quickly finds what you need, without manual searching.
  • • Ideal for manuals, procedures, policies, contracts, client documents and more.

Sources

Many files at once

PDF, DOCX, TXT, and MD files become a single unified knowledge base.

Volume

Thousands of pages

Designed for businesses with a long history of documents and information.

Answer

Clear answers in seconds

niboto digs into your data and gives you a ready, concise answer with citations - without making you get lost in files.

Languages

Answers in the user’s language — regardless of the language of your documents

niboto automatically detects the language of the question and answers in the same language, even if your documents are in another (or many different) languages.

  • • The user can write however it suits them — in Greek, English or a mix of both.
  • • Your documents can be in one or many languages (e.g. Greek + English).
  • • The answer always comes in the user’s language, with clear and natural wording.

Detection

Automatic language detection

No configuration is needed. The system “understands” the language of the question and adapts the response.

Documents

Multilingual knowledge base

PDF, DOCX, TXT, and MD files in different languages work as a single, connected corpus.

User experience

Always in the “language of the moment”

Ask in Greek about contracts in English, or the other way around. niboto bridges languages and gives understandable answers.

Transparency

Shows which files the answer comes from

niboto can explicitly state which files the information came from along with the answer - so you always know what material the model is based on.

  • • Each answer can be accompanied by a list of related files/sources.
  • • It indicates which file the information came from.
  • • Displaying sources is optional — if the user doesn’t want them shown, it can be turned off.

Traceability

Clear file references

At a glance, you can see which files the information used in the answer came from.

Settings

Optional source display

Showing source files is completely optional and can be enabled or disabled depending on the user’s needs.

Control

Trust through source references

The user always knows which files the answer is based on, keeping control over the material niboto uses.

Personalization

Adapts to your business

Each business uses niboto in its own way: its own documents, its own tone of voice, its own rules. The result is a chatbot that “feels” like your company, not a generic tool.

  • • A separate environment for each company, with its own files and information.
  • • Tone customization: more friendly, more formal, or more technical — whatever fits your brand.
  • • Ability to define rules (what it is allowed to answer, which guidelines it should follow, etc.).

Identity

A chatbot that speaks like your company

niboto can adopt your brand’s tone, vocabulary, and personality so the customer experience feels consistent.

Policies

Aligned with your rules

You can embed service policies, legal notices, or internal guidelines so that answers are always on policy.

Data security

Each company has its own space

Your data is not mixed with anyone else’s. Each business has its own private knowledge space.

Technology

Powered by modern AI models for top-tier quality

niboto leverages the latest AI models so answers are as accurate, clear, and natural as possible — like talking to a very well-informed colleague.

  • • Excellent understanding of complex questions and long texts.
  • • Ability to summarize, organize, and explain information in a simple way.
  • • Continuous improvements “behind the scenes”, without you needing to do anything.

Trust

Answers you can rely on

Combining modern models with your own documents reduces errors and misinterpretations.

Future-proof investment

A solution that won’t feel outdated in a year

The platform is designed to take advantage of new AI models as they become available, keeping your investment up to date.

Natural communication

Talks like a human, not like a “system”

Answers are in natural language, without technical jargon, so they’re easy for everyone in the organization to understand.

Examples

Examples

Hotels

Hospitality AI Assistant for breakfast hours, spa, transfers, and policies; instant, accurate answers with clear steps.

Restaurants

Menus, booking policies and allergens with clear answers; from search to the next action in a few steps.

Finance & Family Documents

Expense totals, deadlines, ID/passport expirations; find warranties and receipts with links to the source files.

Studies / Personal Learning

Chapter summaries, key concepts and review questions from your own PDFs, instantly and with focus.

Real Estate / Property

Loans, title checks and leases; answers that help the prospect understand the next steps.

Law Firm

Procedures, deadlines, and required documents with consistent answers from your firm’s knowledge base.

B2B SaaS Support

Docs, API, and release notes; customer self-service with precise references and clear examples.

HR Policies / SOPs

Leave, expenses, remote work, and reviews; clear guidance with articles, paragraphs, and references.

Insurance / Claims

Coverages, exclusions, and reimbursements with citations; claim-submission flows without gray areas.

Logistics & Shipping

Prices, zones, cut-offs and incoterms; accurate answers 24/7 based on the rules you have uploaded.

E-commerce / Help Center

Size guides, policies and product features; fewer repetitive questions before purchase.

Product Support

Manuals, instructions, and warranties with sources; straight answers and clear resolution steps for the user.

Pricing

Simple plans, clear pricing

Choose the plan that best fits your business.

All plans include creating your chatbot, basic support, and access to usage analytics. You can upgrade or change plans at any time.

You can start with monthly billing or choose an annual plan with about a 20% discount on the final price.

Trial

Free / 15 days

With your own data

  • • up to 200 questions / 15 days
  • • Import content from PDF, DOCX, TXT, MD
  • • Access via QR code
  • • Usage analytics

Basic

€39 / month

or about €31.20 / month with annual billing (-20%)

Annual billing: €374.00 / year

  • • up to 2,000 questions / month
  • • Access via QR code
  • • Usage analytics
  • • Retrieve answers from PDF, DOCX, TXT, MD
  • • Upload documents up to a total of 50,000 pages.
  • • Basic support

Pro

€89 / month

or about €71.25 / month with annual billing (-20%)

Annual billing: €855.00 / year

  • • up to 9,000 questions / month
  • • Access via QR code
  • • Usage analytics
  • • Retrieve answers from PDF, DOCX, TXT, MD
  • • Upload documents up to a total of 100,000 pages.
  • • Basic support

Premium

€199 / month

or about €159.20 / month with annual billing (-20%)

Annual billing: €1,910.00 / year

  • • up to 30,000 questions / month
  • • Access via QR code
  • • Advanced usage analytics
  • • Retrieve answers from PDF, DOCX, TXT, MD
  • • Upload documents up to a total of 500,000 pages.
  • • Customizable chatbot styling
  • ? Ability to show relevant guidance from the knowledge base depending on the user question.
  • • Priority support

Annual subscriptions are charged upfront for 12 months. You can cancel automatic renewal at any time before the end of the period.

Enterprise

Unlimited questions and data for €499 / month

For high-usage customers: unlimited questions, unlimited ingestion, and a fair-use policy to protect the service.

Start free

Custom Plan

The plans above don’t fit? Let’s build one together.

Custom solution and pricing after technical review, ideal for special workflows and higher volumes.

Contact
FAQ

Frequently Asked Questions

What makes niboto different from a simple FAQ bot?

How does the chatbot learn my business data?

Do I need technical skills or programming?

Which languages does it answer in?

How secure is my data?

Can I try it for free?

Contact

Send us a message and we’ll get back to you shortly.